What the IT Outsourcing Model of the Future Might Look Like ...
There are those who sit in the clouds predicting a whole new scene where IT is concerned. Virtualization and cloud computing have brought new words into the conversations about the ever-changing skies of IT. People are using terms like ?utility? when discussing IT delivery and over-arching quality and consistency of service and choice.
Some are predicting the delivery of IT services to become much like our current public utility systems. From the sourcing end of things, it is managed services that are being dropped into discussions that relay the future scope of IT as a utility that will be managed through an evolution currently taking place within the windy currents and changing weather of IT delivery.
Either way, IT delivery has been moving towards multi-tenant, standardized and consumption-based service models. Much like our household utility services are now. Those discussing it are calling it utility computing. New IT outsourcing models are being designed for value creation in service delivery.
Experts are suggesting that initiatives and improvements drive incremental efficiency gains. Today these gains within the operational environment are only saving about 10 to 20 percent. To transform this, improving the approach with a new, optimized IT delivery model?? one that fully leverages the benefits of standardization as well as utility computing would yield savings much closer to 40 percent.
We do well to remember that 90 percent of all IT is standard. Once companies realize most IT requirements are common services, they can begin to design and implement properly tensioned pricing mechanisms, creating incentives that drive standardization while increasing efficiency.
For the remaining ten percent the identification of cost specializations can assist the value based choices that will support a comprehensive management upon demand.
To glimpse your own future of IT outsourcing models of management and delivery, just look closely at where you are right now, which shows how far there is to go. You can see what sorts of investments will be required, which means you can begin to form an informed model of what that will look like based first on cost. How is your IT currently being delivered? What are your IT team activities now? How are they likely to change? What is the current value of this contribution?
Another item you can perform to determine the future of your IT outsourcing models is to overlay your current model to one you aspire to. Begin to lay the groundwork for this model to become put into place. Include in this model a standardized utility based consumption model to play with. Interrogate that model. Analyze your assumptions. Take your current condition, and look at the overlay, to see where and how to map your flight into the ever-changing clouds.
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